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Showing posts with the label PREMIUM

IS WORLDBOX FREE?

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WorldBox is free to play on iOS and Android devices! You can play most of the game for free, and unlock powers by watching advertisements. You can also unlock all powers for a one time purchase, which we call premium. On PC/Mac/Linux the game is available for a price. You can buy it directly on Steam.

I PURCHASED THE PREMIUM ON ANDROID, BUT HAVEN'T RECEIVED IT. OR YOU ARE TRYING TO PLAY ON NEW/ANOTHER ANDROID DEVICE WITH THE SAME ACCOUNT

Make sure you are using the official WorldBox game from the Google Play store. Modified/hacked/altered versions can damage your data, and lose your premium. Be careful! Go to pay.google.com and make sure that you see the WorldBox purchase with your current logged in google play account! If you are logged in with the wrong Google account on your phone, the game cannot see your purchase. Now after checking that, try to do the following: 1. Close our app from the App Manager (may be called Apps on some devices) 2. Go to your device Settings 3.Tap Accounts 4.Tap Google 5. Make sure you're using the same account that you purchase the game with (Otherwise the game cannot see the purchase). It has to be the same email address that you received the purchase receipt to. ( Double check it on pay.google.com ) 6. Synchronize the account 7.Open WorldBox Your Premium should kick back in. If the app does not restore your paid content right away, restart the app and the device. If this didn'...

I MOVED FROM ANDROID TO IOS, OR FROM IOS TO ANDROID. WILL MY PREMIUM TRANSFER WITH ME?

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  No, as these are different platforms. We are unfortunately not able to move an iOS purchase to Google Play, or a Google Play purchase to iOS.

I PURCHASED THE PREMIUM ON IOS AND LATER GOT A NEW APPLE DEVICE. HOW DO I RESTORE PREMIUM?

For iOS users: ( scroll to next question for Android ) Try to use the button from settings menu inside the game. Your premium should be back. If that doesn't work, log out of your Apple ID, then restart the iPhone/iPad, turn it back on and then sign back in with your apple id. Launch the game and try to use restore button again. Make also sure that in-app purchases are allowed on your device. If that doesn't work, please see this Apple article with further instructions.